Returns & Exchanges
At Smith Optics, we stand behind the quality of our gear and offer a hassle-free 30-day return policy for all unused products in their original packaging. We want to ensure your equipment provides the perfect fit and peak performance for your next outdoor adventure.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Pack and Ship
Securely pack your gear in its original protective case and box to prevent damage during transit, then drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing