Frequently Asked Questions
Everything you need to know about your Smith Optics gear.
How do I determine which lens tint is best for my environment?
Lens selection depends on Visible Light Transmission (VLT). Low VLT lenses are ideal for bright, sunny days, while high VLT lenses are designed for low-light or overcast conditions. Our ChromaPop technology enhances contrast across all lighting scenarios.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard ground shipping takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Does Smith Optics offer a warranty on eyewear and helmets?
Yes, we offer a limited lifetime warranty on all sunglasses and goggles, and a one-year warranty on helmets. This covers defects in materials and workmanship from the date of purchase.
What is your return policy for online purchases?
We accept returns of unused products in their original packaging within 30 days of purchase. Please note that custom-built products and final sale items are not eligible for return.
How should I clean and maintain my ChromaPop lenses?
To maintain clarity, use only the microfiber storage bag provided or a specialized lens cleaning kit. Avoid using paper towels, clothing, or harsh chemicals, as these can scratch the coating.
Are your helmets compatible with all goggle brands?
While our helmets are designed for ultimate integration with Smith goggles to prevent fogging and ensure a seamless fit, they are built to industry standards and are compatible with most major goggle brands.